Legal

Privacy Policy

Plumbridge Collective, Inc. · Newport, Kentucky · Effective date: September 11, 2026

This Privacy Policy describes how Plumbridge Collective, Inc. (“Plumbridge,” “we,” “us”) collects and uses information when you visit plumbridgecollective.com (the “Site”). The Site is an informational corporate website; we do not sell products, process payments, or require accounts here.

Information we collect

Information you provide. If you contact us by email (for example, at hello@plumbridgecollective.com) or through a form on the Site, we receive the information you choose to send — typically your name, email address, organization, and the content of your message.

Information collected automatically. We use Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors use the Site. Google Analytics uses cookies and similar identifiers to collect information such as:

  • Pages viewed, time on page, links clicked, and approximate (city-level) location;
  • Device and browser type, operating system, screen size, and referring website;
  • Internet Protocol (IP) address, which Google truncates/processes per its current practices, and pseudonymous identifiers stored in cookies.

We have configured Google Analytics for measurement purposes only. We do not enable Google Signals, advertising features, demographic reporting, or remarketing, and we do not use the Site to serve advertising.

Requesting our white paper

If you request a copy of our white paper, A Better Way to Become Employee-Owned, we ask for your first name, last name, company, an optional job title, and an email address. We use those details to:

  • Send you a single-use, time-limited link to download the paper;
  • Understand, in aggregate, which organizations find the material useful; and
  • Follow up with you about employee ownership — only if you tick the separate consent box on the form.

Consent to follow-up is optional and is never a condition of receiving the paper. If you give it, you can withdraw it at any time by replying to any message from us or writing to hello@plumbridgecollective.com.

We also record limited technical information with each request — the time of submission, your browser’s user-agent string, and a one-way hashed form of your IP address used solely to rate-limit automated abuse. We do not retain your IP address in readable form.

We treat these records as confidential. Access is limited to the Plumbridge personnel who need it, and we do not add requesters to general marketing lists, sell this information, or disclose it to our operating companies for their own marketing.

How we use information

  • To operate, maintain, and improve the Site and its content;
  • To understand aggregate visitor interest in our operating companies, ownership-succession information, the white paper, and careers content;
  • To deliver materials you request and to respond to inquiries you send us, including succession and partnership conversations you initiate;
  • To protect the security and integrity of the Site, including detecting and preventing automated abuse.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Service providers

We rely on a small number of providers who process information on our behalf, under contract and only for the purposes we specify:

ProviderWhat it does for us
Microsoft AzureHosts the form service, stores request records and the white paper file, and holds application secrets. Data is processed in the United States.
BrevoSends the email containing your download link, and records delivery and click events for that message.
CloudflareProvides the Turnstile check that distinguishes people from automated scripts. It processes your IP address and limited browser signals for that purpose.
WebflowHosts and serves the Site itself.
Google LLCProvides Google Analytics 4 measurement, as described above.

Each provider is permitted to use the information only to deliver its service to us, not for its own purposes.

Google Analytics disclosures

Information generated by the Google Analytics cookies about your use of the Site is transmitted to and stored by Google. Google uses this information on our behalf to evaluate Site usage and compile reports. Google may also process this information as described in its own policies. For more information, see How Google uses information from sites or apps that use our services and the Google Privacy Policy. Analytics data is retained under our Google Analytics settings for 14 months, after which it is deleted or aggregated.

Your choices

  • Browser controls. You can block or delete cookies through your browser settings; the Site remains fully usable without analytics cookies.
  • Google Analytics opt-out. You can install the Google Analytics Opt-out Browser Add-on to prevent your data from being used by Google Analytics across all websites.
  • Follow-up email. If you consented to follow-up when requesting the white paper, you can withdraw that consent at any time by replying to any message from us or writing to hello@plumbridgecollective.com.
  • Access and deletion. You may contact us at hello@plumbridgecollective.com to ask what information we hold about you — including any white paper request — or to request its deletion. We will confirm in writing once a deletion is complete.

State privacy rights

Depending on where you live, you may have rights under state privacy laws (such as the California Consumer Privacy Act) to request access to, correction of, or deletion of personal information, and to opt out of the sale or sharing of personal information. As described above, we do not sell personal information or share it for cross-context behavioral advertising. To exercise any applicable right, contact us at hello@plumbridgecollective.com; we will verify and respond to requests as required by applicable law. We will not discriminate against you for exercising a privacy right.

Visitors outside the United States

The Site is operated from the United States and directed to a U.S. audience. If you visit from outside the U.S., information collected through the Site will be processed in the U.S. Where laws such as the EU/UK GDPR apply, our legal basis for analytics processing is our legitimate interest in understanding Site usage; for delivering a document you requested, performance of your request; and for follow-up communications, your consent. The rights described above are available to you.

Children

The Site is not directed to children under 13 (or under 16 where a higher age applies), and we do not knowingly collect personal information from them.

Third-party links

The Site links to websites operated by others, including our operating companies (PL Marketing; three sixty Merchandising Solutions), our careers portal, and organizations such as LinkedIn. Their privacy practices are governed by their own policies.

Security and retention

We use reasonable administrative and technical safeguards appropriate to an informational website. Access to white paper request records is restricted to the Plumbridge personnel who need it, and the white paper file itself is stored privately and released only through a time-limited link.

InformationHow long we keep it
White paper requests24 months from the date of the request, unless you ask us to delete it sooner or we are in an active conversation with you.
Download linksExpire 48 hours after they are issued.
Abuse-prevention recordsHashed and retained no longer than needed to enforce rate limits.
Analytics data14 months, per our Google Analytics settings.
CorrespondenceAs long as needed for the purpose it was sent and consistent with our records practices.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the latest revision; material changes will be posted on this page.

Contact

Plumbridge Collective, Inc. · Newport, Kentucky
hello@plumbridgecollective.com

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